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We're here to answer your questions and provide support. Reach out to us through any of the following methods.
Main: (250) 555-1234
Crisis Line: (250) 555-5678
Toll-Free: 1-800-555-1234
General Inquiries:
info@nextchapterrecovery.ca
Program Information:
programs@nextchapterrecovery.ca
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Crisis Line: 24/7
Fill out the form below and we'll get back to you as soon as possible.
123 Recovery Way, Duncan, BC V9L 1P8
Located in downtown Duncan, our center is easily accessible by public transportation. Free parking is available on-site.
Find answers to common questions about our services and programs.
The first step is to contact us through our contact form, by phone, or by email. We'll schedule an initial assessment to understand your needs and determine which programs would be most beneficial. Our intake coordinator will guide you through the entire process and answer any questions you may have.
Many of our services are covered by provincial health insurance and extended health benefits. We also offer sliding scale fees for those without coverage. During your initial assessment, our team will discuss financial options and help you understand what may be covered by your specific insurance plan.
Program length varies depending on individual needs and the specific program. Our intensive outpatient programs typically run for 8-12 weeks, while ongoing support groups and aftercare services can continue for as long as needed. We believe in providing support throughout the recovery journey, not just during the initial phases.
Yes, we offer virtual counseling, support groups, and certain program components for those unable to attend in person. Our telehealth services provide the same quality of care while offering greater flexibility and accessibility.
We offer several resources for family members, including family therapy sessions, support groups, educational workshops, and individual counseling. We recognize that addiction affects the entire family system, and healing often requires support for everyone involved.
Don't see your question here? Contact us directly and we'll be happy to help.
Call Us: (250) 555-1234